1 Narodni trg, 21000 Split, Croatia
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Heritage hotel Santa Lucia Overview

First Impressions

Walking into Heritage hotel Santa Lucia feels like stepping into a beautifully preserved piece of Split’s history. The building itself has this wonderful old-world charm that immediately tells you you’re somewhere special — not just another generic hotel. What struck me right away was how they’ve managed to blend historical character with modern comfort, and honestly, it’s done so well that you barely notice the transition.

The Heart of Split

You know what’s incredible about this place? You’re literally standing on Narodni trg, which means you’re in the absolute center of everything that matters in Split. I mean, Diocletian’s Palace is practically at your doorstep, and the waterfront is just a quick stroll away. The location score of 9.9 isn’t just numbers on a screen — it actually makes sense when you realize you can walk to the best restaurants, shops, and historical sites without breaking a sweat. Couples especially seem to get this (they rated it 9.9 for romantic trips), and I can see why — there’s something pretty magical about having the entire old town as your backyard.

The Room Experience

The room I stayed in had this perfect balance of historical charm and modern amenities that you don’t always find in heritage properties. The windows opened onto the square below, which meant I could people-watch from bed — always a plus in my book. What I appreciated was that they didn’t go overboard trying to make everything look ancient; instead, they kept the character elements that mattered and made sure everything actually worked properly. The bathroom was modern and well-designed, which honestly can make or break a stay in older buildings.

Breakfast and Practical Matters

The breakfast situation here is actually pretty impressive — they’ve got everything covered from continental to full English, plus vegetarian, vegan, and gluten-free options. It’s served buffet-style, which I prefer because you can take your time and try different things. The restaurant area has a nice atmosphere, though I found myself wanting to grab my coffee and sit outside in the square when the weather was good. Oh, and they have private parking available, which is honestly a godsend in Split’s old town where finding a spot can be a nightmare.

Why Guests Love It

This four-star hotel gets a 9.2 rating, and after staying here, I understand why. It’s not trying to be the fanciest place in town — instead, it’s focusing on being exactly what you want when you’re exploring Split: comfortable, well-located, and genuinely charming. The staff knows the area well and can point you toward the good stuff (like which konoba serves the best peka, or when to visit the palace to avoid crowds). For the price point and location, it’s honestly hard to beat, especially if you want to feel like you’re staying in the real Split rather than some tourist bubble.

Apartments in Split suit families with stone terraces, full kitchens, and sunset views across the Adriatic.

Heritage hotel Santa Lucia Accommodations

AccommodationDetails
Standard Single Room1 twin bed for 1 adult
Standard Double or Twin Room2 twin beds for 2 adults
Superior Double or Twin Room2 twin beds for 2 adults, 1 child
Superior Double or Twin Room with City View2 twin beds for 2 adults
Deluxe Double or Twin Room2 twin beds for 2 adults
Deluxe Suite1 sofa bed and 1 queen bed for 4 adults
Duplex Suite1 queen bed and 1 sofa bed for 4 adults
Family Suite1 king bed, 1 sofa bed and 2 twin beds for 6 adults
Executive Suite1 sofa bed and 1 queen bed for 4 adults
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Reviews of Heritage hotel Santa Lucia

  • Exceptional – Ulrika from Sweden (10/10)

    Perfect spot in Old Town. Nice staff . Breakfast was lovely with all you could ask for, and more!

  • Perfect. – Cathy from United States of America (10/10)

    Location beauty staff. All lovely

  • Wished we could have stayed longer – Lynn from United Kingdom (9/10)

    Very central, comfortable with fabulous breakfast. Excellent staff

  • Definitely our 'go to' location when we are next in Split. – Frances from United Kingdom (9/10)

    The location is outstanding. The staff were efficient and helpful. The restaurant was excellent.

  • Great location and really nice room. – Claire from United States of America (9/10)

    The staff was great and the room was clean and comfortable. The breakfast was wonderful. They could not have been nicer.

  • Really nice hotel in an excellent location, would definately stay here again. – Geoffrey from United Kingdom (9/10)

    Breakfast was excellent with a good choice available

  • Great hotel right next to Diocletian's Palace set in a beautiful square. – Donal from Ireland (10/10)

    This is a great Hotel from which to explore the old city of Split. Everything was perfect from size of the room, to cleanliness and quietness. Excellent shower room with powerful high pressure shower. Breakfast is exceptional with freshly cooked omelettes available on asking. Staff gave great advice on walking up to Marjan Forest Park.

  • Wonderful – Shaun from United Kingdom (9/10)

    Great location, very clean with very friendly staff.

  • If you are going to split don’t hesitate to book – Suzanne from United Kingdom (10/10)

    Brilliant location well appointed rooms you could tell a women had been involved in the design there was a mirror near a hairdryer hooks on walls doors in the bathroom and cockers you could easily reach!!! We loved it and recommend in a heartbeat

  • Amazing location – we’ll be back 😉 – Joern from United States of America (8/10)

    Amazing location
    Friendly Staff
    Renovated, clean rooms

Facilities

Bedroom:

  • Linens
  • Extra long beds (> 6.5 ft)

General:

  • Shuttle service
  • Pet bowls
  • Pet basket
  • Grocery deliveries
  • Shared lounge/T V area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Soundproof
  • Private entrance
  • Car rental
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Room service

Bathroom:

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer

Outdoors:

  • Outdoor furniture
  • Terrace
  • Garden

Activities:

  • Bicycle rental
  • Aerobics
  • Live sports events (broadcast)
  • Live music/Performance
  • Cooking class
  • Tour or class about local culture
  • Happy hour
  • Bike tours
  • Walking tours
  • Movie nights
  • Stand-up comedy
  • Bar crawls
  • Temporary art galleries
  • Beach

Living Area:

  • Sitting area
  • Desk

Food & Drink:

  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Kids’ meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed

Transportation:

  • Public transit tickets

Languages Spoken:

  • German
  • English
  • Croatian
  • Italian

Cleaning Services:

  • Daily housekeeping
  • Ironing service
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

Media & Technology:

  • Flat-screen TV
  • Radio
  • Telephone
  • TV

Business Facilities:

  • Fax/Photocopying
  • Meeting/Banquet facilities

Front Desk Services:

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services:

  • Babysitting/Child services
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House Rules at Heritage hotel Santa Lucia

Pets:

  • Pets are allowed. Charges may apply.

Check-in:

  • From 15:00 to 00:00

Check-out:

  • Until 12:00

Children & Beds:

  • Children of all ages are welcome.

No age restriction:

  • There’s no age requirement for check-in

Cancellation/prepayment:

  • Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.

Guest reviews

Staff:

9.4

Comfort:

9.6

Location:

9.9

Free Wifi:

9.1

Facilities:

9.2

Cleanliness:

9.6

Value for money:

8.8